tg444 Privacy Policy

1. Introduction

tg444 is Bangladesh's trusted online casino and sports betting platform. This Privacy Policy explains how tg444 collects, uses, stores, and protects the personal information of players who register and engage with our services — including cricket betting, live casino games, slots, and crash games — from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and across Bangladesh.

By creating an account and using the tg444 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. This policy is governed in accordance with applicable data protection principles and is intended to be transparent, fair, and proportionate.

2. Information We Collect

tg444 collects two broad categories of information: data you provide directly when registering or transacting, and data collected automatically as you use our platform.

Information You Provide Directly

• Full name and date of birth (to verify you are 21 years of age or older).
• Email address and mobile phone number linked to your bKash, Nagad, or Rocket account.
• National ID (NID), passport, or other government-issued identification for KYC verification.
• Financial transaction data including deposit amounts, withdrawal requests, and payment method details.

Information Collected Automatically

• Device information: IP address, browser type and version, operating system, and device identifiers.
• Usage data: pages visited, games played, betting history, session duration, and click-stream data.
• Cookies and similar tracking technologies as described in Section 6 below.

3. How We Use Your Information

tg444 uses the information we collect for the following purposes, all of which are necessary to operate a fair, secure, and responsible gaming platform for players across Bangladesh:

• Account creation and management: verifying your identity, activating your account, and maintaining your account records securely.
• Payment processing: facilitating deposits via bKash, Nagad, Rocket, Upay, and other supported methods, and processing withdrawal requests promptly.
• Customer support: responding to your queries, resolving account issues, and delivering assistance in Bangladesh Standard Time (UTC+6).
• Fraud prevention and security: detecting, investigating, and preventing fraudulent transactions, money laundering, and other illegal activity.
• Responsible gaming: monitoring play patterns to identify signs of problem gambling and enabling self-exclusion or deposit-limit tools where needed.
• Platform improvement: analysing aggregated, anonymised usage data to improve game performance, navigation, and the overall tg444 experience.

4. How We Share Your Information

tg444 does not disclose your personal information to third parties except in the following limited and necessary circumstances:

• Payment processors and financial partners (such as bKash, Nagad, Rocket, Dutch-Bangla Bank, City Bank) — strictly for the purpose of processing your transactions and verifying payment authenticity.
• Technology and service providers (including hosting providers, analytics platforms, and game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) — bound by contractual confidentiality obligations and permitted to use data only on tg444's behalf.
• Legal and regulatory authorities — where we are required by law, court order, or regulatory obligation to disclose information. tg444 will always seek to limit the scope of any such disclosure to the minimum required.

5. Payment & Financial Data

tg444 takes the security of financial transactions extremely seriously. When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment credentials are transmitted over SSL-encrypted connections and handled exclusively by our trusted payment partners. tg444 does not store full card numbers, mobile banking PINs, or complete account credentials on its servers.

Transaction records — including amounts, timestamps, and payment method references — are retained for the period required to fulfil legal, audit, and dispute-resolution obligations. These records are used solely for internal financial management and are never shared with third parties for marketing purposes.

6. Cookies & Tracking Technologies

tg444 uses cookies and similar technologies to ensure our platform functions correctly, to remember your session preferences, and to understand how players interact with the site so we can continuously improve the experience.

Types of Cookies We Use

• Essential cookies: required for core platform functionality, login session management, and security. These cannot be disabled without breaking core features.
• Analytics cookies: collect anonymised data on how pages and games are used, helping tg444 identify performance issues and improve navigation for Bangladesh players.
• Preference cookies: remember your language, region, and display settings so you do not have to reconfigure them every visit.

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may prevent certain features — such as staying logged in — from functioning correctly.

7. Data Retention

tg444 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements. Specifically: active account data is held for the duration of your account's lifetime plus a minimum retention window required by applicable law; transaction records are retained for financial audit and dispute resolution; and anonymised usage data may be retained indefinitely for analytical improvement purposes.

When your data is no longer required, tg444 will securely delete or anonymise it in a manner that prevents reconstruction. If you close your account, we will process your data deletion request within a reasonable timeframe, subject to any legal retention obligations that may apply.

8. Your Rights

As a tg444 account holder, you hold the following rights in relation to the personal data we process about you. To exercise any of these rights, contact our support team at [email protected]:

• Right of access: you may request a full copy of the personal data tg444 holds about you, along with information on how it is used.
• Right to rectification: if any of your information is inaccurate or incomplete, you may ask us to correct or update it.
• Right to erasure: subject to legal retention obligations, you may request that tg444 delete your personal data — for example, following account closure.
• Right to restrict processing: you may ask tg444 to restrict how it processes your data in certain circumstances — for instance, while a data accuracy dispute is being resolved.
• Right to object: you may object to tg444's processing of your data where we rely on legitimate interests as our legal basis for processing.

tg444 will respond to all rights requests within a reasonable period. We may need to verify your identity before processing any such request to protect you and other users from unauthorised access to account information.

9. Data Security

tg444 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption for all data in transit, secure server infrastructure, access controls restricting data to authorised personnel only, and regular security reviews.

While tg444 employs industry-standard security practices, no online platform can guarantee absolute security against all possible threats. We encourage all players to use strong, unique passwords for theirtg444 accounts, enable two-factor authentication where available, and to log out after each session, particularly when using shared devices.

10. Third-Party Links & Services

The tg444 platform integrates games and services provided by third-party studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. While tg444 selects partners carefully and requires them to maintain appropriate data protection standards, each third-party provider operates under its own privacy policy. tg444 is not responsible for the data practices of these external providers. We encourage you to review the privacy policies of any third-party service you interact with through the tg444 platform.

11. Protection of Minors

tg444 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data relating to individuals under the age of 21. Registration requires users to confirm they meet the minimum age requirement, and we reserve the right to request age verification documentation at any time.

12. Changes to This Privacy Policy

tg444 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of tg444 following any update to this Privacy Policy constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed about how tg444 protects your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tg444 handles your personal data, our dedicated support team is available 24/7 to assist you.

Email us at: [email protected]

Our support team operates in Bangladesh Standard Time (UTC+6) and aims to respond to all privacy-related queries within 2 business days.